Great food and good service has been there for years!
Horrible service, I told the waitress we needed a booster seat, I had a 2& 4 year old with me she pointed accross the room and said they are over there! No extra silverware or napkins I got up and got those.
Sunday buffet @ noon-only 2 people working. Manager making pizzas and breadsticks. Lady who usually drives the delivery car, was waiting tables, taking orders and working register. Grandson had his book it coupon for a free pizza. We didn't have buffet, thought it was cheaper to order from menu. Way to slow. Manager dropped the ball on not having enough employees. Pizza and breadsticks very good. That's why 2 stars.
Called in an order to go for 2 large pizzas and a sandwich. When we arrived to pickup our order we were informed that they had ran out of ingredients and they couldn't make our pizzas. They said they had tried to call us, which they hadn't. Told them we'd go ahead and take the sandwich. It hadn't even been started. Done with them. Always something when we go there.
Pizza was great. When it showed up. Not only did it take forever but waitress didn't refill drinks when brought the pizza. They were completely empty since pizza took forever. Restaurant was pretty much dead. Tried waving down someone but they seriously didn't see us for 20 mins. Finally we were done eating and left.
Pizza Hut is a US Meal Delivery based in Winterset, Iowa. Pizza Hut is located at 118 E Madison St, Winterset, IA 50273, USA.
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